--- title: Product Information | Help Center description: Product Information --- [Skip to content](https://help.tilemall.com.au/knowledge/product-information#main-content) [Customer portal](https://help.tilemall.com.au/supportcenter) ![TMlogoNEW-R-Page-20240920.svg\]](https://help.tilemall.com.au/hubfs/TMlogoNEW-R-Page-20240920.svg) Open main navigation Close main navigation - [Customer portal](https://help.tilemall.com.au/supportcenter) - [Go to tilemall.com.au](https://tilemall.com.au/) [Go to tilemall.com.au](https://tilemall.com.au/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.tilemall.com.au/knowledge) 2. [Product Information](https://help.tilemall.com.au/knowledge/product-information) # Product Information ## Showers - [What is the Ideal Distance Between a Rain Showerhead and the Wall?](https://help.tilemall.com.au/knowledge/how-far-should-a-rain-showerhead-be-from-the-wall) - [What Exactly is a Rain Shower Head?](https://help.tilemall.com.au/knowledge/what-is-a-rain-shower-head) - [How to Install a New Shower Tap Set？](https://help.tilemall.com.au/knowledge/how-to-replace-shower-tap-set) - [Can Handheld Shower Heads be Interchanged?](https://help.tilemall.com.au/knowledge/are-hand-held-shower-heads-interchangeable) - [How Shower Mixer Taps Operate](https://help.tilemall.com.au/knowledge/how-do-shower-mixer-taps-work) - [What is the ideal height for shower shelves?](https://help.tilemall.com.au/knowledge/how-high-should-shower-shelves-be) See less ▼ ## Other Product FAQ - [Change of mind or made a mistake?](https://help.tilemall.com.au/knowledge/i-changed-my-mind-can-i-cancel-my-order) - [Should the width of a mirror match that of a vanity?](https://help.tilemall.com.au/knowledge/should-a-mirror-be-the-same-width-as-a-vanity) - [Choosing the Perfect Basin for Your Space?](https://help.tilemall.com.au/knowledge/how-to-choose-the-right-basin) ## Tapware - [What is the recommended distance for installing a spout away from a bath?](https://help.tilemall.com.au/knowledge/how-high-should-a-spout-be-installed-away-from-a-bath) - [WELS and WaterMark are certifications ensuring water efficiency and quality standards compliance for plumbing products.](https://help.tilemall.com.au/knowledge/what-is-wels-and-watermark) ## Tiles - [Maintaining Your Tiles: A Cleaning Guide](https://help.tilemall.com.au/knowledge/how-to-clean-tiles) - [What are the various subway tile laying patterns available?](https://help.tilemall.com.au/knowledge/what-are-the-different-ways-i-can-lay-my-tiles) - [How to determine the quantity of tiles required for your project?](https://help.tilemall.com.au/knowledge/how-to-calculate-the-amount-of-tiles-you-need) - [Should I seal my tiles?](https://help.tilemall.com.au/knowledge/do-i-need-to-seal-my-tiles) - [Is it possible to use ceramic tiles outdoors?](https://help.tilemall.com.au/knowledge/can-ceramic-tiles-be-used-outdoors) - [What is V-Rating (Variation of tiles)?](https://help.tilemall.com.au/knowledge/will-my-tiles-have-variation-v-ratings) - [What are the distinctions between ceramic and porcelain tiles?](https://help.tilemall.com.au/knowledge/what-is-the-difference-between-ceramic-and-porcelain-tiles) - [Do tiles tend to be slippery?](https://help.tilemall.com.au/knowledge/are-tiles-slippery) - [Is it possible to install tiles around my fireplace?](https://help.tilemall.com.au/knowledge/can-i-use-tiles-around-my-fireplace) - [Overview of Our Tile Samples](https://help.tilemall.com.au/knowledge/about-our-tile-samples) - [Factors to Consider Before Tile Installation](https://help.tilemall.com.au/knowledge/things-to-consider-before-installing-your-tiles) - [What distinguishes a rectified tile from a non-rectified tile?](https://help.tilemall.com.au/knowledge/what-is-the-difference-between-a-rectified-and-non-rectified-tile) - [Some of my tiles are chipped or damaged; how should I address this?](https://help.tilemall.com.au/knowledge/some-of-my-tiles-are-chipped/damaged-what-do-i-do) - [Different Tile Materials and Finishes](https://help.tilemall.com.au/knowledge/types-of-tile-materials/finishes) - [How to keep your tiles clean and well-maintained?](https://help.tilemall.com.au/knowledge/how-to-clean-maintain-your-tiles) - [What are the distinctions between glazed tiles and polished tiles?](https://help.tilemall.com.au/knowledge/whats-the-difference-between-glazed-and-polished-tiles) - [Is it possible to use the same tiles on both floors and walls?](https://help.tilemall.com.au/knowledge/can-i-use-the-same-tiles-on-floors-and-walls) See less ▼ ## Toilets - [What is a toilet waste trap?](https://help.tilemall.com.au/knowledge/what-is-a-toilet-waste-trap) ## Vanity & Cabinetry - [How to Select the Perfect Vanity for Your Bathroom](https://help.tilemall.com.au/knowledge/5-of-the-best-cabinets-for-a-bathroom) ## Baths - [What is the definition of a freestanding bath?](https://help.tilemall.com.au/knowledge/what-is-a-freestanding-bath) - [Orders and Shipping](https://help.tilemall.com.au/knowledge/orders-and-shipping) - [Product Information](https://help.tilemall.com.au/knowledge/product-information#main-content) - [Showers](https://help.tilemall.com.au/knowledge/product-information#showers) - [Other Product FAQ](https://help.tilemall.com.au/knowledge/product-information#other-product-faq) - [Tapware](https://help.tilemall.com.au/knowledge/product-information#tapware) - [Tiles](https://help.tilemall.com.au/knowledge/product-information#tiles) - [Toilets](https://help.tilemall.com.au/knowledge/product-information#toilets) - [Vanity & Cabinetry](https://help.tilemall.com.au/knowledge/product-information#vanity-cabinetry) - [Baths](https://help.tilemall.com.au/knowledge/product-information#baths) - [Colour Matching](https://help.tilemall.com.au/knowledge/colour-matching) - [Trade Enquiries](https://help.tilemall.com.au/knowledge/trade-enquiries#main-content) - [Trade FAQ](https://help.tilemall.com.au/knowledge/trade-enquiries#trade-faq) - [General Enquiries](https://help.tilemall.com.au/knowledge/general-enquiries#main-content) - [General FAQ](https://help.tilemall.com.au/knowledge/general-enquiries#general-faq) - [Delivery and Shipping Services](https://help.tilemall.com.au/knowledge/delivery-and-shipping-services#main-content) - [Delivery & Shipping FAQ](https://help.tilemall.com.au/knowledge/delivery-and-shipping-services#delivery-shipping-faq) - [Warehouse Pickup](https://help.tilemall.com.au/knowledge/delivery-and-shipping-services#warehouse-pickup) - [Returns and Exchanges](https://help.tilemall.com.au/knowledge/returns-and-exchanges#main-content) - [Returns, Exchanges & Warranties FAQ](https://help.tilemall.com.au/knowledge/returns-and-exchanges#returns-exchanges-warranties-faq) - [Payment Options](https://help.tilemall.com.au/knowledge/payment-options#main-content) - [Payments FAQ](https://help.tilemall.com.au/knowledge/payment-options#payments-faq) - [Help with an order](https://help.tilemall.com.au/knowledge/help-with-an-order#main-content) - [Orders FAQ](https://help.tilemall.com.au/knowledge/help-with-an-order#orders-faq) - [Price Check Promise](https://help.tilemall.com.au/knowledge/price-check-promise#main-content) - [Best Price Guarantee](https://help.tilemall.com.au/knowledge/price-check-promise#best-price-guarantee) - [Product Warranties (industry leading)](https://help.tilemall.com.au/knowledge/product-warranties-industry-leading#main-content) - [Product Warranties (Industry leading)](https://help.tilemall.com.au/knowledge/product-warranties-industry-leading#product-warranties-industry-leading) - [Product Catalogue](https://help.tilemall.com.au/knowledge/product-catalogue) Tilemall Help Center Copyright © 2025, Tilemall Pty Ltd