How can I check if a product is in stock? Are items continuously available?

Most tile product pages show the quantity currently available, for example "2.88 m² in stock". Some products are shown as "In stock" without a quantity.

If a product is backordered, its page may show the next expected batch and quantity. This is an estimate for stock that is already on order and it can change, so please check with us before planning your installation around that date.

Stock can change before your order is placed. If you need a specific quantity, a matching batch or shade, or stock by a particular date, please contact our sales team before ordering. You can find our phone number, email and hours on our Contact us page.

To help us check quickly, please send:

• the product link or SKU
• the quantity you need (m² or boxes)
• your delivery suburb and postcode, or that you would like to pick up
• your original order number, if you want to match a previous batch

If an item you have ordered becomes unavailable, our customer experience team will contact you with options, such as a refund for the unavailable item or a similar replacement if you agree to it.