Delivery and Shipping Services

Delivery & Shipping FAQ

• Is it possible to have my order held for a certain duration?
• What should be done if the delivered products are not the ones ordered or damaged?
• Is it possible for the delivery driver to leave my order inside my residence if I'm not at home?
• Tilemall offers various shipping and pick-up options
• How much will the delivery cost be?
• What is the estimated delivery period for products ordered today?
• What areas are eligible for free delivery?
• Do you offer shipping across all of Australia and to international destinations?
• How can I find out if my order has been dispatched or is currently in transit?
• Is it possible to modify my delivery address once the order has been placed?
• Is it expected that all of my ordered products will be delivered together in a single shipment?
• Is it possible to divide my order into multiple deliveries if I require some items earlier?

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